Fresh Nest is committed to the best experience for our clients when providing quality cleaning. Our last two blog posts were dedicated to sharing what we would like our clients to know about us and our services. We invite our clients to always feel comfortable with their questions and concerns. One customer thoughtfully reached out to us to inquire about our practices in
preventing hitchhiking pests from spreading between homes. It was such a great question, we decided to research the answer and dedicate an entire blog post on it!
Prior to researching this answer more thoroughly, we already took considerate precautions in preventing the spread of household bugs. We watched for tell-tale signs during our walk throughs and purchased one of the best vacuums on the market that has an amazing filter
system. Additionally, we pack supplies specific for each job, leaving no left over rags. This ensures that rags brought in to one home will not be carried into another home. Dirty rags are transported in a tied off plastic bag and washed in high end laundry detergent in hot water. We also do not make beds unless given clean sheets. Fresh Nest follows a strict sanitizing and cleaning schedule of our supplies to ensure that they are in proper condition to be used in our client’s homes. Lastly, if we were to see any type of indication that a home has an infestation, we will cease to continue and immediately leave the home. Our supplies would be sanitized or disposed of and replaced. However, it is safe to say that although these precautions are consistent with other competitors practices, there may be room to improve and meet higher standards.
This topic encouraged us to do additional research. Some learning points included the reminder that all homes are not immune to the possibility of infestation. Even with proper and consistent cleaning, some bugs cannot be eliminated or prevented without extermination or vigilant
prevention. Although we often use our own vacuum, it is best practice to consider using the client’s personal vacuum for their own home. M Additionally, we will relook at our current schedule of sanitizing supplies and determine if changes are necessary. One change that we will consider
implementing, in the event that we use our own vacuum, may include cleaning the vacuum on site prior to loading in our vehicle to go to the next client’s home. Some bugs travel on an individual’s clothing. From this, we have determined that we will be
more diligent in keeping our personal belongings and jackets in our vehicles rather than allowing them to be stored in our client’s homes during our time cleaning. Another upcoming change will
include front loading our new clients with information and expectations upon scheduling a free consult. This information will allow a more open dialogue with our customers regarding possible concerns of previous infestation and our policies if we should come upon an infestation within
the home during a cleaning.
We are grateful that we were given this opportunity to improve our knowledge on this subject. We have also spent time researching the signs of infestation of common household bugs so we are more competent in identifying them when we do our free consult/walk throughs or as we continue cleaning our client’s spaces. This week we share helpful links on this topic with the hope that our clients may also benefit from this useful knowledge. As always, if you would like to add to this conversation, please reach out!