Last week we started a list about what we wish our client’s knew. This week, we continue that theme. House cleaners must possess a lot of soft skills in order to be successful. The number one skill is an ability to effectively communicate and to set our clients at ease to they are comfortable communicating with us. Our hope is that whether you are reading this because you are considering a house cleaner or you already have one, that this list helps open up conversation and strengthens your professional relationship.
We don’t mind your kids or pets. Our staff is made up of parents and pet owners so we really understand how it is. Kids are curious and dogs are nervous. However, sometimes, it is easier if you choose to go to the park when we get there. For the most part, communication is most important. We have no problem sharing our comfort levels with you during your free consult.
Talk to us about what you want and your expectations. If you’re paying for a service and there are specific problem areas that drive you crazy, please point them out to us. We are incredibly thorough but we want to be sure that we address what is going to bother you the most.
Expectations versus reality can sometimes differ depending on what you’re paying for. Which is why it is important to communicate what specific areas drive you crazy. We will tailor our cleaning to meet your needs and stay within your price range. However, if you’re paying for a basic clean, we won’t be hitting all the areas that are typically covered in a deep cleaning session.
Sometimes we adjust our price after we gave you a quote. This is especially true if we didn’t get a chance to do a walk through and you raise your expectations once we have gotten there. Or if the house is a bit dirtier or there are conditions we previously were not aware of- like that you smoke in your home or have pets. However, we will always be upfront and won’t catch you off guard if we have to raise our prices.
You may think you are saving by not having regular cleaning but that will actually cost you more money. We have to do a deeper cleaning when we only come once a month or less often. It is, honestly, the most cost effective to have us come bi-weekly or more often.
We don’t mind that you look up other people to work for you. But keep in mind that we are incredibly considerate about our costs. We are licensed and insured. We also pay our employees a fair wage. Often, cheaper companies are cutting costs somewhere and it is usually with their employee’s wages. We want to make sure that the individuals who clean your home are doing it because they are happy. Happy employees are the best employees and will produce the best results. Additionally, we take in to consideration that we are providing our own cleaning supplies and gas to travel. It may seem like we are profiting on your job, but after overhead, it’s about the same as any other job. If you do use a different cleaner, we suggest you make sure they are licensed and insured, trustworthy, thorough, and use quality products.
We assume there are cameras, everywhere. But we know you’ll only catch us dancing silly or tripping over our two feet. The only snooping we enjoy doing is reading the titles of the books on your shelf.
Our job is just as important as any other job. Sometimes, house cleaning comes with a stigma. Fresh Nest exists because this is where the owner found happiness in how she spent her day. Often when having conversations with others, people get uncomfortable when one of us expresses what we do for a living. Our job is just as valuable as anyone else’s and we have been successful enough to accomplish most of our financial goals.
We don’t expect tips but boy do they make our day! What REALLY helps us out are online reviews, though. Our clients send us the nicest emails and texts all the time, if only they posted those exact comments on our google page. This allows us to be more prominent in the online world for others to find us. Social media helps, as well, but often google rules.
We will go above and beyond for some clients. If you noticed some extra areas freshened up that were outside of what was listed in the consult, just know that we appreciate you being our client just as much as you appreciate the extra help. We genuinely love the idea of you coming home and being surprised and relieved that your nest is fresh and clean. We know you deserve it.
There are a lot of people who hire professional house cleaners for lots of different reasons. No matter why you are having us, we want to be sure that your experience is positive. We are always open to talking more in depth about any questions. Schedule your free consult with us so we can create a personalized cleaning plan for you.
Kids can be full of energy, fun and excitement and with that, comes lots of messes. Whether its arts and crafts, toys, or clothing in all different sizes, if you have kids, you know how quickly things can accumulate. Here are some helpful tips on how to sort and store your children’s items.
Tip #1: Know what is used and what isn’t.
Take note of what your kids actually play with. If there are select toys or crafts that your kids play with a lot, then keep those easily accessible in one designated area. If there are things that they are done playing with, have grown out of, or have never had any interest in, sell or donate the items. Keeping favorite things around will help the kids not notice that extra clutter is disappearing, too.
Tip #2: Allocate a play space.
Don’t have a playroom in your home? That’s ok. You don’t need to dedicate a full room to playing, but toys do need a place to live. For many people it’s a corner in the child’s bedroom, or a place in the living room. That way, when the toys come out and they are moved around to all areas in the house, they don’t have to be left there – there is one specific spot where they return. Be sure you invest in the right storage pieces, too. Make sure they are big enough and versatile enough. For example, if you have a small house, get a toy box that could double as a bench or sitting area.
Tip #3: Get your kids involved.
Sometimes it is hard to resist the urge to just do all the cleanup yourself because it’s faster and more efficient. However, bringing your kids into the process is very important in helping them learn how to stay organized as they get older and gain more responsibility. Partner with your child to help keep them on task, showing them how to efficiently clean up and organize, and give them small jobs in the process such as sorting toys into different bins and giving them a say on which toys go where.
Once your home is organized and clutter is picked up off the ground, call our team at Fresh Nest to get your home sanitized and sparkling clean. We can do a one time deep clean, or even better, we can set up regular housekeeping on a weekly or bi-weekly basis. Our team at Fresh Nest Cleaning is ready to help, so contact us today!
September is the time of year when kids are heading back into the classroom. But for many unfortunately, schools can be full of germs and your kids will inevitably be exposed to some. Here are some tips on how to prevent germs from spreading.
#1: Properly disinfect.
Know your main areas of contact, including those spots where places are frequently touched or handled by multiple people. These are generally door knobs, refrigerator handles, stair rails, toilet flush handles, or light switches. Be sure to clean those surfaces with household cleaners and disinfectants regularly, then wipe the surface to remove any residue. If you’re using Lysol or other similar disinfectants, make sure to read the label to make sure you’re using them properly. They’re only effective if you use them the right way.
#2: Don’t share towels or blankets.
If someone in the home is sick, wash blankets regularly and do not share bath or hand towels. Coughing or sneezing can easily spread germs to these items and once that happens, other people in the family are bound to catch the virus. When you’re doing laundry, wash the items in hot water to help kill any lingering bacteria.
#3: Wash cleaning supplies.
Your cleaning supplies should be washed regularly, especially if someone in the home is ill. For microfiber products, soak them in hot soapy water for several minutes and rinse with warm water, laying flat to dry. If you keep using cleaning supplies without washing them, you will end up just spreading germs everywhere.
And finally, teach your kids to wash their hands frequently while they’re at school and at home. They should wash with hot soapy water for at least 20 seconds and avoid touching their eyes, nose, and mouth. If you don’t have time to keep up on cleaning your home or office space, our team at Fresh Nest Cleaning offers superior cleaning services for homes and businesses all around Clark County and parts of Portland. Contact us today at 360.721.7757 or firstname.lastname@example.org! We can provide a quick, free quote or to set up an appointment to walk through your space for an estimate!
If one of your resolutions for 2018 is to have a cleaner house, we applaud you! Our team at Fresh Nest believes that there’s nothing better than a clean space and we’re here to help make that happen. Here are three helpful time-saving tips that can keep your house clean.
Tip #1: Get rid of distractions.
Cleaning your house can be a chore sometimes and distractions can get in the way. So, when it comes time to buckle down and tackle a room, put away any distractions that can make things longer. Streamline your routine by turning off your phone or putting it on silent mode, turn off your computer and TV, and focus on the project at hand. This can save you time in the long run.
Tip #2: Pick up as you go.
If you clean and pick up as you go, rather than letting piles of dishes or laundry pile up, you’ll be able to stay on top of things more easily. For example, if you’re craving a fresh batch of warm chocolate chip cookies and you spend time in the kitchen baking, wash or load the baking pans and dishes in the dishwasher right when you’re done with them rather than just piling them in the sink. You’ll save time by not having to come back later and tackle a mound of dirty dishes. Little clean up jobs are always easier than big clean up jobs!
Tip #3: Make squeegees your friend.
If you hate scrubbing your shower or tub and don’t want to clean it as often, keep a squeegee handy and use it after each shower or bath. Wipe from the top to bottom, as well as the sides of the tub, which will help wash away shampoo or soap residue right away rather than leaving it to develop a film on it over time. If you stick to doing this regularly, you won’t have to scrub the shower or tub as often, which can save you time.
Of course, if you don’t have the time or energy to stay on top of regular cleaning, call our team at Fresh Nest for a quote on weekly or monthly cleanings. Together, we can make your New Year’s resolution a reality!
Back to school time can also lead to more exposure to germs, so it’s important to keep your home clean to help minimize illnesses that can cut into school attendance. Here’s how cleanliness in your home can keep your family healthy this autumn.
Reason #1: Clean homes can reduce stress.
If you live in a messy and cluttered home, chances are, you’re subconsciously reminding yourself of all of the work that needs to be finished. Too much clutter can cause stress, especially if it means you’re losing things due to the mess. This means it could take longer to find things or you don’t have a place to rest comfortably, and over time, your stress level will rise. With increased stress, your immune system will weaken, and that means you’ll be at greater risk for getting sick this fall and winter.
Reason #2: Clean homes can reduce allergy and asthma symptoms. If your bedding, carpet, rugs, or other upholstery is dusty or full of pet dander, you could be inviting allergic reactions. Pet hair, mold, dust mites, and dirt can decrease the quality of air you’re breathing and this could trigger allergies or asthma. De-cluttering and making sure floors, carpets and other areas are cleaned regularly is very important.
Reason #3: Clean homes reduce the spread of germs.
Germs – no one likes them! Rid your home of germ-ridden spots by staying on top of regular cleaning. The kitchen has been named as one of the dirtiest places in the home, so make sure the counter tops are cleaned thoroughly after every use, especially if you are preparing raw meats. Gastrointestinal illnesses can be spread through contaminated food and if your kitchen is properly cleaned and sanitized you will reduce your chance of developing food poisoning. The bathroom is another area that needs special attention on a regular basis. Be especially aware that the toilet flush and sink faucet handles can house lots of germs, so be sure to sanitize them on a regular basis.
Does the thought of cleaning your home regularly make you cringe? Or, perhaps you simply don’t have the time that it takes to keep your home cleaned the way you need. Contact Fresh Nest Cleaning today for a free quote on your home!