Part 2 What Your House Cleaner Wishes You Knew

Last week we started a list about what we wish our client’s knew. This week, we continue that theme. House cleaners must possess a lot of soft skills in order to be successful. The number one skill is an ability to effectively communicate and to set our clients at ease to they are comfortable communicating with us. Our hope is that whether you are reading this because you are considering a house cleaner or you already have one, that this list helps open up conversation and strengthens your professional relationship.

  1. We don’t mind your kids or pets. Our staff is made up of parents and pet owners so we really understand how it is. Kids are curious and dogs are nervous. However, sometimes, it is easier if you choose to go to the park when we get there. For the most part, communication is most important. We have no problem sharing our comfort levels with you during your free consult.
  2. Talk to us about what you want and your expectations. If you’re paying for a service and there are specific problem areas that drive you crazy, please point them out to us. We are incredibly thorough but we want to be sure that we address what is going to bother you the most.  
  3. Expectations versus reality can sometimes differ depending on what you’re paying for. Which is why it is important to communicate what specific areas drive you crazy. We will tailor our cleaning to meet your needs and stay within your price range. However, if you’re paying for a basic clean, we won’t be hitting all the areas that are typically covered in a deep cleaning session.
  4. Sometimes we adjust our price after we gave you a quote. This is especially true if we didn’t get a chance to do a walk through and you raise your expectations once we have gotten there. Or if the house is a bit dirtier or there are conditions we previously were not aware of- like that you smoke in your home or have pets. However, we will always be upfront and won’t catch you off guard if we have to raise our prices.
  5. You may think you are saving by not having regular cleaning but that will actually cost you more money. We have to do a deeper cleaning when we only come once a month or less often. It is, honestly, the most cost effective to have us come bi-weekly or more often.
  6. We don’t mind that you look up other people to work for you. But keep in mind that we are incredibly considerate about our costs. We are licensed and insured. We also pay our employees a fair wage. Often, cheaper companies are cutting costs somewhere and it is usually with their employee’s wages. We want to make sure that the individuals who clean your home are doing it because they are happy. Happy employees are the best employees and will produce the best results. Additionally, we take in to consideration that we are providing our own cleaning supplies and gas to travel. It may seem like we are profiting on your job, but after overhead, it’s about the same as any other job. If you do use a different cleaner, we suggest you make sure they are licensed and insured, trustworthy, thorough, and use quality products.
  7. We assume there are cameras, everywhere. But we know you’ll only catch us dancing silly or tripping over our two feet. The only snooping we enjoy doing is reading the titles of the books on your shelf.
  8. Our job is just as important as any other job. Sometimes, house cleaning comes with a stigma. Fresh Nest exists because this is where the owner found happiness in how she spent her day. Often when having conversations with others, people get uncomfortable when one of us expresses what we do for a living. Our job is just as valuable as anyone else’s and we have been successful enough to accomplish most of our financial goals.
  9. We don’t expect tips but boy do they make our day! What REALLY helps us out are online reviews, though. Our clients send us the nicest emails and texts all the time, if only they posted those exact comments on our google page. This allows us to be more prominent in the online world for others to find us. Social media helps, as well, but often google rules.
  10. We will go above and beyond for some clients. If you noticed some extra areas freshened up that were outside of what was listed in the consult, just know that we appreciate you being our client just as much as you appreciate the extra help. We genuinely love the idea of you coming home and being surprised and relieved that your nest is fresh and clean. We know you deserve it.

 

There are a lot of people who hire professional house cleaners for lots of different reasons. No matter why you are having us, we want to be sure that your experience is positive. We are always open to talking more in depth about any questions. Schedule your free consult with us so we can create a personalized cleaning plan for you.

Pets and Chronic Illness

We at Fresh Nest Cleaning, LOVE our furry friends and yours! Our pets become a part of our family and we know that when life gets hard, that’s when our pets can bring us the most joy.

When facing major life changes, such as a chronic illness, having pets can make it feel that we are always behind on our cleaning. Whether you’re wanting a moment of peace to sit down and
read a book, sans dog hair, or you’re needing your space to be free of cat dander before an upcoming in-home medical procedure, let us take care of the dirty work.

Fresh Nest Cleaning uses pet friendly and quality cleaning supplies, leaving your space spic and span and smelling good. (That is some quality alliteration, in my opinion!)

I recently learned the importance of a clean and sanitary environment while reading an article by Azura Vascular Care. Although the article stresses that infections between pets and patients are rare, it is still a possibility and completely preventable by following tips outlined in the article. The tips include keeping yourself clean AND keeping your home free of cat and dog fur (https://www.azuravascularcare.com/infodialysisaccess/peritoneal-dialysis-pets/)

When loved ones are going through treatments, it can be exhausting for even a caregiver to attempt to take on extra shared chores, such as cleaning. When it is you that is healing from
chronic illness, it can sometimes feel impossible.

There are many benefits of keeping your home clean. Some of them are for the sake of improving your mental health when already facing stressful situations, and some are more
practical and important such as keeping a sanitary space.

No matter what your reason, Fresh Nest Cleaning wants to help you on your path and help improve your quality of life.

We are dedicating March to spreading awareness of Kidney Disease and donating 10% of profits toward The National Kidney Foundation. Book your free consult, today, and let us come
up with a personalized one time or ongoing cleaning schedule that fits your individual needs.

Ways to Clean Up After Your Pet’s Messes

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Our four-legged friends are special companions and for many people, their pets are part of the family. But, they do require work and sometimes animals can make messes that make your house dirty. Here are some helpful ways that pet owners can keep their house clean.

#1: Clean the furniture:
Does your dog or cat have privileges to sit or sleep on the furniture? If so, over time, the cushions can get a little stinky. To combat animal smells, sprinkle baking soda on the cushions to freshen them, then vacuum it up. If you have pillows or other fabric covers on the couch, loveseat, or chairs, wash them regularly according to instructions.

#2: Stay on top of the fur.
Dogs and cat shed, some more than others. Be sure to stay on top of the fur by sweeping once daily or once every other day. If you have carpet, be sure to vacuum once or twice a week to keep the hair count reduced. Use a damp cloth to remove hair buildup in the corners or along baseboards.

#3: Mud, mud, go away.
The Pacific Northwest is known for rainy days, so when your dog or cat comes inside, it’s very common to see muddy paw prints. If you have linoleum or hardwood floors, wipe down the mud right away rather than letting it soak in, because it could take longer to scrub it out. However, if the mud is on your carpet, let it dry for a bit, so it can be easier to vacuum up. If there is remaining mud, blot it up with a mixture of warm water and dishwashing liquid.

#4: Keep your pet clean.
Stinky dogs and cats translate to stinky odors in the home, so be sure to give your pet regular baths and stay on top of grooming. The fresher they smell, the fresher your home stays and pet odors are kept at bay.

#5: Stay on top of litter cleaning.
A full litter box can get quite smelly. Clean it daily if possible and make sure you vacuum up any messes that happen around the box. Messes that accumulate just take longer to clean and it can contribute to a smellier room.

Our team at Fresh Nest recognizes that pets make messes and sometimes you don’t have time to stay on top of everything. That’s where we can step in and help eliminate the stress of having a clean home! We’ll work with you to get your home clean, so you can sit back and relax! Contact us today for an appointment!